All orders are shipped from our warehouses located in China on the same or next business day from the date the order is placed.
For international orders, we cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.
Once your payment is approved, you will receive an e-mail when your order has been processed (may take up to 48 hours). You will also receive a second e-mail once your order has shipped which will include your tracking number and a link to check the journey of yours lash.
Important note: If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 24 – 72 hours for the tracking information to show